Terms
The clause that matters, first.
Last updated 2026-08-13
Cancellation
Both policies, verbatim.
Site-wide default
Refunds work in three tiers. Full refund (100%): from the moment you book until the end of the day of your video-call briefing with your assistant — or, if that call hasn't happened yet, until 48 hours after your assistant's first contact attempt. Partial refund (50%): after that, until 2 days before your tour date. No refund (0%): within 2 days of your tour date. Cancelling and being refunded are not the same thing — you can always tell us you're not coming; these tiers only decide how much comes back. The two Machu Picchu tours follow a separate policy.
Machu Picchu override
Refundable within 48 hours of purchase. After 48 hours the booking is non-refundable, at any time and for any reason. Entrance tickets and train or bus seats are date-locked, non-transferable, and purchased up front.
Per-tour booking cutoffs
Six rows, six lead times.
Rainbow Mountain (Vinicunca)
Machu Picchu override applies: No
Humantay Lake
Machu Picchu override applies: No
Sacred Valley
Machu Picchu override applies: No
Machu Picchu — 2 days / 1 night, by bus
Machu Picchu override applies: Yes
Machu Picchu — by train
Machu Picchu override applies: Yes
Cusco City Tour
Machu Picchu override applies: No
Body clauses
The numbered ones. Because they are a sequence.
01
Inca Monkey is your companion. The tours are operated by Cusco-based companies; we coordinate every step and stay on the line. The operator is named in writing before payment.
02
Payment is in full, by payment link or bank transfer, at the time the booking is secured.
03
Cancellation follows the site-wide default above, except for the two Machu Picchu tours, which follow the Machu Picchu override above.
04
Prices are quoted in USD. Card payment is arranged by hand from WhatsApp. The site does not run a checkout.
05
This site is built and operated in Cusco, Peru. Disputes are subject to Peruvian consumer law. We will work with you in good faith before any formal channel.
Questions about these terms — write to us on WhatsApp, or read the FAQ page.
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